Ricoh IM C6500 User Manual

Message Cause Solution and reference
"The destination cannot
be selected because its
encryption certificate is
not currently valid."
The user certificate
(destination certificate)
has expired.
Install a new user certificate.
"Encrypting Network Communication",
Security
"The group destination
cannot be selected
because it contains a
destination with a
encryption certificate that
is not currently valid."
"Transmission cannot be
performed because the
encryption certificate is
not currently valid."
Messages that Appear When an Application Site Cannot Be Used
Message Cause Solution and reference
"A server error has
occurred."
An unexpected error
has occurred on the
server.
• See the server maintenance information in
[Information].
• Check whether the Network/Interface
([DNS Configuration], [Control Panel:
Proxy Settings]) are correctly configured.
See "Installing an Application from
Application Site", User Guide (Full
Version).
"Cannot connect to
server which installs
applications. Check
maintenance information
on Information screen or
network settings."
Cannot connect to the
installation server.
"Could not update the
firmware."
"Failed to download the
application"
"Failed to install the
application because an
error has occurred."
10. Troubleshooting
316

Ricoh IM C6500 Specifications

General

Category	All in One Printer
Functions	Print, Copy, Scan, Fax
Print Technology	Laser
Print Resolution	1200 x 1200 dpi
Copy Resolution	600 x 600 dpi
ADF Capacity	220 sheets
Duplex Printing	Yes
Monthly Duty Cycle	300, 000 pages
Hard Drive	320 GB
Control Panel	10.1" Color Touchscreen
Print Speed	65 ppm
Copy Speed	65 cpm
Scan Speed	240 ipm (duplex)
Scan Resolution	600 dpi
Fax Speed	33.6 kbps
Fax Resolution	200 x 200 dpi
Supported Paper Sizes	A3, A4, A5, A6, B4, B5, B6
Maximum Paper Size	A3
Connectivity	Ethernet, USB
Interface	Ethernet, USB
Memory	4 GB RAM