Ricoh P C311W User Manual

Removing Paper Jams
If a paper jam occurs, one of the following messages appears on the control panel:
Message Reference title
Internal Misfeed See page 165 "If paper jams inside the fusing
unit".
Misfeed: Main Tray
Misfeed: Tray 1 See page 167 "If paper jams inside a tray".
Misfeed: Tray 2
Misfeed: Dup. Unit See page 169 "If paper jams inside the transfer
unit".
See the section identified by the message and remove the jammed paper accordingly.
Removing Printing Jams
• The inside of this machine becomes very hot. Do not touch the parts labeled " " (indicating a
hot surface).
• Some of this machine's internal components get very hot. For this reason, take care when
removing misfed paper. Not doing so could result in burns.
• Some of the internal components of this machine might be fragile. When you remove jammed
paper, do not touch the sensors, connectors, LEDs, or other fragile parts that are shown in this
manual. Doing so may cause malfunctions.
For the location of the sensors in the machine and extended options, see the following illustrations.
7. Troubleshooting
162

Ricoh P C311W Specifications

General

Color	Yes
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Duplex printing mode	-
Time to first page (black, normal)	9.4 s
Time to first page (color, normal)	9.8 s
Print speed (black, normal quality, A4/US Letter)	25 ppm
Paper tray media types	Bond paper, Envelopes, Labels, Letterhead, Plain paper, Recycled paper
Paper tray media weight	60 - 163 g/m²
Non-ISO print media sizes	Legal (media size), Letter (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
Total output capacity	150 sheets
Maximum input capacity	751 sheets
Total number of input trays	1
USB connector	USB Type-B
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Printer fonts	PCL
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	65000 pages per month
Number of print cartridges	4
Page description languages	PCL 5c, PCL 6, PDF, PostScript 3
Mac operating systems supported	Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 11.0 Big Sur, Mac OS X 12.0 Monterey, Mac OS X 13.0 Ventura
Windows operating systems supported	Windows 10, Windows 8.1
Energy Star Typical Electricity Consumption (TEC)	0.31 kWh/week
Internal memory	256 MB
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Display	LCD
Control type	Buttons
Product color	Grey, White
Market positioning	Business

Weight and Dimensions

Depth	450 mm
Width	400 mm
Height	334 mm
Weight	25000 g