Ricoh P C311W User Manual

When You Cannot Print Test Page
Possible cause Solution
The power cord, a USB cable, or a
network cable is not connected
correctly.
Make sure that the power cord, USB cable, and network
cable are connected correctly. Also confirm that they are not
damaged.
The port connection is not
established correctly.
1. In the Windows Start menu, click [Windows System], and
then [Control Panel].
2. In the "Hardware and Sound" category, click [View
devices and printers].
3. Right-click the icon of the machine, and then click [Printer
properties].
4. Click the [Ports] tab, and then make sure that the port is
set as a USB or network printer.
7. Troubleshooting
170

Ricoh P C311W Specifications

General

Color	Yes
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Duplex printing mode	-
Time to first page (black, normal)	9.4 s
Time to first page (color, normal)	9.8 s
Print speed (black, normal quality, A4/US Letter)	25 ppm
Paper tray media types	Bond paper, Envelopes, Labels, Letterhead, Plain paper, Recycled paper
Paper tray media weight	60 - 163 g/m²
Non-ISO print media sizes	Legal (media size), Letter (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
Total output capacity	150 sheets
Maximum input capacity	751 sheets
Total number of input trays	1
USB connector	USB Type-B
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Printer fonts	PCL
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	65000 pages per month
Number of print cartridges	4
Page description languages	PCL 5c, PCL 6, PDF, PostScript 3
Mac operating systems supported	Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 11.0 Big Sur, Mac OS X 12.0 Monterey, Mac OS X 13.0 Ventura
Windows operating systems supported	Windows 10, Windows 8.1
Energy Star Typical Electricity Consumption (TEC)	0.31 kWh/week
Internal memory	256 MB
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Display	LCD
Control type	Buttons
Product color	Grey, White
Market positioning	Business

Weight and Dimensions

Depth	450 mm
Width	400 mm
Height	334 mm
Weight	25000 g