Ricoh P C311W User Manual

When You Cannot Print Clearly
Problem Solution
The whole printout is blurred. • The paper being used may be damp. Use paper that has
been stored properly. See page 40 "Supported Paper".
• Select [Curl Prevented] in [Curl Prevention Mode] under
[System Settings].
• If you select [On] for [Economy Color] in the [Print
Quality] tab (PCL printer driver) or under [Printer
Features] (PostScript 3 printer driver), print will be at
lower density. For details, see the printer driver Help.
• The print cartridge is almost empty. If "Replace Print
Cartridge X" ("X" indicates the toner color) appears on
the screen, replace the indicated print cartridge.
• Condensation may have occurred. If rapid change in
temperature or humidity occurs, use this machine only
after it has acclimatized.
Toner smears appear on the print
side of the page.
• The paper setting may not be correct. For example,
although you are using thick paper, the setting for thick
paper may not be specified.
Check the printer driver's paper settings.
See the printer driver Help.
• Check that the paper is not curled or bent. Envelopes can
be curled easily. Flatten out the paper before loading it.
See page 26 "Loading Paper".
• Set [Fixing quality improved] in [Fixing quality mode]
under [System Settings].
7. Troubleshooting
180

Ricoh P C311W Specifications

General

Color	Yes
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Duplex printing mode	-
Time to first page (black, normal)	9.4 s
Time to first page (color, normal)	9.8 s
Print speed (black, normal quality, A4/US Letter)	25 ppm
Paper tray media types	Bond paper, Envelopes, Labels, Letterhead, Plain paper, Recycled paper
Paper tray media weight	60 - 163 g/m²
Non-ISO print media sizes	Legal (media size), Letter (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
Total output capacity	150 sheets
Maximum input capacity	751 sheets
Total number of input trays	1
USB connector	USB Type-B
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Printer fonts	PCL
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	65000 pages per month
Number of print cartridges	4
Page description languages	PCL 5c, PCL 6, PDF, PostScript 3
Mac operating systems supported	Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 11.0 Big Sur, Mac OS X 12.0 Monterey, Mac OS X 13.0 Ventura
Windows operating systems supported	Windows 10, Windows 8.1
Energy Star Typical Electricity Consumption (TEC)	0.31 kWh/week
Internal memory	256 MB
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Display	LCD
Control type	Buttons
Product color	Grey, White
Market positioning	Business

Weight and Dimensions

Depth	450 mm
Width	400 mm
Height	334 mm
Weight	25000 g