When Other Messages Appear
Message Cause Solution
"Failed to read the PDF file." There is a possibility that the
PDF version is not supported
by the browser's PDF viewer
or an unsupported
encryption level is specified.
With this machine's browser PDF files
other than those whose versions and
encryption levels are specified below
cannot be viewed.
• PDF version: 1.3-1.7
• PDF encryption level: 128Bit AES
or 256Bit AES
"Following output tray is full.
Remove paper."
The output tray is full. • Remove paper from the output
tray to resume printing. If paper is
delivered to the finisher shift tray
and you want to prevent paper
from falling off the tray, press the
[Stop] key to suspend printing,
and then remove the paper.
• When using the multi-folding unit,
the number of sheets per paper
stack depends on the paper type
and fold type.
"Internal cooling fan is
active."
Large print runs will cause
the machine's interior to heat
up, triggering the cooling
fan.
The fan will emit noise, but this is
normal and the machine will be
operable while the fan is running.
The amount of paper that can be
printed and the total operation time
until the fan starts running depends on
the temperature of the location at
which the machine is installed.
"Self checking..." The machine is performing
image adjustment
operations.
The machine may perform periodic
maintenance during operations. The
frequency and duration of
maintenance depends on the humidity,
temperature, and printing factors such
as number of prints, paper size, and
paper type. Wait for the machine to
resume operation.
When Messages Appear
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