80 Section 2C: Setting Your Phone’s Security
Resetting and Locking Your Phone
Through SMS
When your phone is lost or stolen, you can erase your
important personal information (such as Contacts entries, call
history, and messages) and lock your phone by sending a
specially-formatted SMS message to your phone.
From your computer, sign on to w
ww.sprint.com and send a
message to your phone (input your 10-digit wireless phone
number) in the following format:
\ \ RESET **<Passcode>** RESET
<Passcode> - your defined passcode.
The default passcode is your phone’s 11-digit ESN (Electronic
Serial Number), which is written on the package or on the phone
itself. The locked phone will display the following message: “If
found, please call Sprint Customer Service 1-888-211-4727.”
Note:To send a message from mailer software, input your 10-digit
wireless phone number followed by “@messaging.sprintpcs.com.”
To activate this feature, the following presetting is required:
1. Select > Settings > Security, and then enter your lock
code. (The Security menu is displayed.)
2. Select Others > Found Me > Reset/Lock > Enable.
To unlock a phone that has been locked through SMS,
bring the phone to a Sprint Store.
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