6 Troubleshooting
us
52
Ifyou run into any problems using your
camcorder, use the following table to
troubleshoot the problem.
If
the problem
persists, disconnect the power source and
contact your Sony dealer.
Notes
before
sending
your
camcorder
for
repair
•
Your
camcorder may be required to initialize or
change the current hard disk
of
your camcorder,
depending on the problem. In the event
of
this,
the data stored on the hard disk will be deleted.
Be
sure to
save
the data on the internal hard
disk on other media (backup) before sending
your camcorder
for
repair
(p.
30,
38).
We
will
not compensate you
for
any loss
of
hard disk
data.
• During repair,
we
may check a minimum
amount ofdata stored on the hard disk in order
to investigate the problem. However, your Sony
dealer will neither copy nor retain your data.
•
See
the Handycam Handbook
(p.
51)
for details
on the symptoms
of
your camcorder, and "PMB
Guide"
(p.
34) on connecting your camcorder
to
a computer.
The
power
does
not
turn on.
• Attach a charged battery pack to the
camcorder (p. 13).
• Connect the plug
of
the
AC
Adaptor to the
wall outlet (wall socket) (p. 14).
The camcorder does
not
operate even
when
the
power
is
set
to
on.
• It takes a
few
seconds for your camcorder to
be ready to shoot after the power
is
turned on.
This
is
not a malfunction.
• Disconnect the
AC
Adaptor from the wall
outlet (wall socket) or remove the battery
pack, then reconnect
it
after about 1 minute.
If
your camcorder still does not work, press the
RESET
button
(p.
63) using a pointed object:
(Ifyou press the
RESET
button,
all
settings,
including the clock setting, are reset.)
• The temperature
of
your camcorder
is
extremely high. Turn offthe camcorder and
leave it for a while in a cool place.
• The temperature
of
your camcorder is
extremely
low.
Leave the camcorder with the
power turned on. Ifyou still cannot operate
your camcorder, turn offthe camcorder and
take it to a warm place. Leave the camcorder
there for a while, then turn
on
the camcorder.
The camcorder gets warm.
• Your camcorder may become warm during
operation. This
is
not a malfunction.
The
power
abruptly
turns off.
• Use the
AC
Adaptor (p. 14).
• Turn on the power again.
• Charge the battery pack (p. 13).
Pressing
START/STOP
or
PHOTO
does
not
record images.
• Press MODE to turn
on
the lI:I (Movie)
or
0
(Photo) lamp (p. 15).
• Your camcorder is recording the image you
have just shot
on
the recording media.
You
cannot make new recording during this
period.
• The recording media
is
full. Delete
unnecessary images
(p.
42).
• Total number
of
movie scenes or photos
exceeds the recordable capacity
of
your
camcorder. Delete unnecessary images (p. 42).
The recording stops.
• The temperature
of
your camcorder
is
extremely high/low. Turn offyour camcorder
and leave it for a while in a cool/warm place.
"PMB" cannot be installed.
• Check the computer environment
or
installation procedure required to install
"PMB" (p. 27).
"PMB" does
not
work
correctly.
• Quit "PMB" and restart your computer.
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