118
Troubleshooting
Closed caption problems
The Lock feature may have blocked the channel. Unblock the
channel, see “Locking channels” on page 91.
If you cannot tune digital channels, check the antenna
configuration. If the problem persists, clear all channels from the
channel list and reprogram channels into memory, see “Storing
channels in memory (optional)” on page 47. For additional
information, see “TV stops responding to controls.” on page 114. If
the problem persists, use the Reset Factory Defaults procedure, see
“Resetting Factory Defaults” on page 54
Closed caption problems
If the program or video you have selected is not closed captioned,
no captions appear on the screen.
If text is not available, a black rectangle may appear. If this
happens, turn off the closed caption feature, see “Using closed
captions” on page 75.
A closed caption signal may not display correctly under the
following circumstances:
❖ The recording is dubbed
❖ The signal reception is weak
❖ The signal reception is non-standard
For additional information, see “Using closed captions” on page 75.
Rating blocking (V-Chip) problems
Forgotten PIN code.
When the PIN code screen appears, press the INFO button 4 times
within approximately 5 seconds. The old PIN code is cleared, see
“Forgotten PIN code” on page 84.
The V-Chip feature is available for U.S. V-Chip systems only, see
“Using parental controls (for USA region)” on page 84.
No HDMI
®
CEC operation
The HDMI
®
CEC feature is available for Toshiba
HDMI
®
CEC compatible devices.
Ensure that HDMI
®
cables with the ( ) Logo are used.
When the connected HDMI
®
CEC device does not work correctly
after you have changed settings of the device, turn off your TV and
unplug the power cord, then plug in and turn on again.
If several devices are connected, the HDMI
®
CEC feature may not
operate properly.
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