Unify OpenScape SL5 User Manual

38 Questions and answers
Questions and answers
Troubleshooting steps
Disclaimer
Your handset display is made up of pixels. Each pixel consists of three sub-pixels (red, green, blue).
It may happen that a sub-pixel fails or a color deviation occurs.
A warranty case exists only if the maximum number of permitted pixel errors is exceeded.
Manufacturer's advice
Authorization
We, Unify Software and Solutions GmbH & Co. KG, declare that this device meets the essential requirements and other relevant reg-
ulations laid down in Directive 1999/5/EC.
The EU declaration of conformity under 1999/5/EC can be found at:
wiki.unify.com/wiki/Declarations_of_Conformity#Cordless_Phones.
The display is blank.
• The handset is not switched on. Press and hold
• The battery is empty. Charge the battery or replace it ( S. 10)
"No Base" flashes on the display.
• The handset is outside the range of the base. Reduce the distance between the handset and the
base.
Your settings are not transferred.
• An incorrect profile is selected. Profile Personal should be selected . . . and then the device settings
changed.
The handset does not ring.
• The ringtone is deactivated. Activate the ringtone ( S. 32)
The other party cannot hear you.
• The handset is "muted". Reactivate the microphone ( S. 17)
You hear an error tone when keying in (descending tone sequence).
• Action has failed/invalid input. Repeat the process. Read the display and refer to the user guide if
necessary.
No time is specified for a message in the call list.
• The date/time are not set. Set the date and time.
Registration or connection problems with a Bluetooth headset.
¤ Reset the Bluetooth headset (see the user guide for the headset).
¤ Delete the registration data on the handset by de-registering the device.
¤ Repeat the registration process.
Answering machine ( S. 37):
No time is specified for a message in the call list.
• The date/time are not set.
Description Max. number of permitted pixel errors
Color illuminated sub-pixels 1
Dark sub-pixels 1
Total number of colored and dark sub-pixels 1
Traces of usage on the display and housing are excluded from the warranty.

Unify OpenScape SL5 Specifications

General

Brand	Unify
Model	OpenScape SL5
Category	IP Phone
Language	English