8.Packing and Shipping of Robot/Spare
Parts
Before shipping any robots or spare parts back to Universal Robots, verify the following:
•
All external tools and external electrical connections are removed.
•
The robot arm, Control Box, and Teach Pendant are packed responsibly.
NOTICE
Universal Robots can reject the shipment if third party products cannot be unmoun-
ted safely, or if they prohibit the execution of required post repair tests. Universal
Robots assumes no responsibility for the return shipment of third party goods.
Universal Robots returns Universal Robots products in original Universal Robots
packaging.
NOTICE
The robot software/firmware is updated when repaired. New parts are also
updated to their newest versions (hardware/software).
•
Updating PolyScope may be necessary when new parts are mounted.
WARNING
Failure to clean robot/part(s) that have been contact with, or worked in envir-
onments, where dangerous chemicals or materials are present, can increase the
risk of serious injury.
•
Clean the exposed robot/part(s) before shipment.
•
If cleaning is not possible, the shipment must be accompanied by an MSDA
(Material Safety Data Sheet) in English and include instructions for cleaning.
The amount of labor hours needed for cleaning will be billed at the standard
rate.
If Universal Robots finds the robot/part unsafe to service, UR reserves the right to
get the robot/part(s) cleaned or decline the case and send the part(s) back at cus-
tomers expense.
To packing down the robot and Control Box:
1. Download the put_in_box program at: www.universal-robots.com/support
2. Upload the put_in_box program. See Section 5.2 Using Magic Files on how to do this.
3. Load the program and follow the instructions when running the program.
UR20 40 Service Manual
8.Packing and Shipping of Robot/Spare Parts
Copyright © 2009–2023 by UniversalRobotsA/S. All rights reserved.
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