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This deskset has a private mailbox that can answer calls and record messages
when the auto attendant of the console and the private mailbox of the deskset
are turned on.
When the auto attendant in the console picks up a call, the caller has to enter
the extension number of this deskset to access the private mailbox. The private
mailbox answers the call after the ring delay time you set in the
Number of rings section below.
Activate private mailbox
There are three different mode of your private mailbox. You can turn it On or
Off, or choose Announce only. If you choose Announce only, your deskset
plays an announcement only, and the call is then dropped automatically.
1. When the deskset is idle, press ANS SYS.
2. Press or to scroll to Mailbox On/Off, then press MENU/SELECT or
/SKIP.
3. Press or to choose On, Off or Announce only.
4. Press MENU/SELECT or /SKIP to save the setting.
Number of rings
You can set the number of times your deskset rings before the private mailbox
picks up a call.
1. When the deskset is idle, press ANS SYS.
2. Press or to scroll to Settings, then press MENU/SELECT or /SKIP.
3. Press or to scroll to Mailbox On or Announce only, then press
MENU/SELECT or /SKIP.
4. Press MENU/SELECT or /SKIP to choose No. of rings.
5. Press or to choose the desired number of times (2-7) or Toll saver.
• Toll saver - the private mailbox answers a call after two rings when there
are new messages, and after four rings when there are no new messages.
This enables you to check for new messages without paying for a toll call.
6. Press MENU/SELECT or /SKIP to save the setting.
Voice language
The default language for mailbox’s voice prompts is English. You can change to
use French if desired. To change the setting and for more details, refer to the
Voice language section in the user’s manual of CM18445/AM18447 console.
Answering system
Private mailbox setup
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