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Use this feature to reach your answering system remotely by calling any
telephone line connected this deskset from any touch-tone telephone. Make
sure the auto attendant feature of your CM18445/AM18447 console, and the
private mailbox of the extension are turned on for this feature to work. Remote
access can only play messages stored in the private mailbox.
To remotely reach the answering system:
1. Dial any telephone line connected to the console from any
touch-tone telephone.
2. When the system answers, enter the extension number.
3. Once the private mailbox of the extension answers, enter the three-digit
remote access code (000 is the default code; see Remote access code on
page 59 to change it).
4. Enter the following remote commands.
Remote commands:
1
Press to play all messages.
2
Press to delete all old messages.
3
Press to delete the current message (during playback).
4
Press to repeat the current message (during playback).
Within 5 seconds of message playback, press 4 again to listen
to the previous message (during playback).
5
Press to stop and return to the remote commands (during
playback).
6
Press to skip to the next message (during playback).
8
Press to transfer the current message (during playback).
#
Press to end the call.
5. Hang up to end the call.
NOTES:
• If you do not enter the valid remote access code after you enter the answering system successfully, the
answering system starts to record the message after the tone.
• When there is no new message or all the new messages are played during remote access, you hear
a help menu listing all features and commands. If there is no command after the help menu is played
three times, the call ends automatically.
Answering system
Remote access
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