VTech AM18447 User Manual (English)

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You can set up the auto attendant to answer outside calls, provide callers with

a company directory, direct calls to a specified extension, and enable callers

to record voice messages by forwarding the calls to the console’s general

mailbox. You can use the default announcement or record up to two outgoing

announcements and one directory announcement. For details on how to use

the auto attendant features, see the Auto attendant operation on page 21 of

this user’s manual.

Activate auto attendant

The console displays AuAt above the line key(s) when the auto attendant is

turned on for the particular line(s).

When the console is idle, press MENU/SELECT.

Press or to scroll to Line mode, then press MENU/SELECT or /SKIP.

3. Press or to select the desired line (Line 1, Line 2, Line 3 or Line 4) or

All lines, then press MENU/SELECT or /SKIP.

4. Press or to scroll to Auto attendant, then press MENU/SELECT or

/SKIP.

NOTE: The auto attendant settings, including number of rings and announcement, apply to all

lines where the corresponding line mode is activated.

Number of rings (auto attendant)

Use this feature to set the number of times the system rings before the auto

attendant picks up a call.

When the console is idle, press MENU/SELECT.

Press or to scroll to Ans sys setup, then press MENU/SELECT or

/SKIP.

Press or to scroll to Auto att setup, then press MENU/SELECT or

/SKIP.

Press MENU/SELECT or /SKIP again to select No. of rings.

Press or to choose the desired number of rings (2-7 or Toll saver).

Toll saver - the answering system answers a call after two rings when

there are new messages, and after four rings when there are no new

messages. This enables you to check for new messages without paying

for a toll call.

6. Press MENU/SELECT or /SKIP to save the setting and return to the

previous menu.

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Answering system basic setup

Auto attendant setup

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