Fault codes
If a fault causes the copying/printing to stop abnormally or a malfunction occurs in the
copier/printer, then a fault code and/or a message displays on the UI. Refer to the
following table for fault codes and information on how to rectify the problem. If a fault
code displays and it is not described in the following table, or if the problem persists
even after you have tried the recommended solutions, contact the Customer Support
Center.
Tip
If a fault code is displayed, all print data is discarded; this includes any data stored in
the built-in memory of the machine.
Cause and RemedyFault code
Cause: Tray 6/7 is empty/out of paper.
Remedy: Add paper to Tray 6/7.
024-955
024-956
Cause: There is a malfunction in Tray 6/7.
Remedy: Check the paper setting of paper trays 6/7 and power-cycle the machine.
If the trays errors are not fixed by performing the relevant remedy, contact the
Customer Support Center. Trays other than 6/7 may be used in the interim.
077-210
Cause: There is a malfunction in Tray 6/7.
Remedy: Check the paper setting of paper trays 6/7 and power-cycle the machine.
If the trays errors are not fixed by performing the relevant remedy, contact the
Customer Support Center. Trays other than 6/7 may be used in the interim.
078-100
078-101
078-102
Cause: There is a malfunction in Tray 6/7.
Remedy: Check the paper setting of paper trays 6/7 and power-cycle the machine.
If the trays errors are not fixed by performing the relevant remedy, contact the
Customer Support Center. Trays other than 6/7 may be used in the interim.
078-210
078-211
User Guide17-10
High Capacity Feeder (HCF/Trays 6 and 7), 8.5 x 11 in./A4
To Next Page
Loading...
Need help?
General