Loss of power
If power is interrupted to the HCS:
• Ensure that the power cord is plugged in to the proper wall receptacle.
• Ensure that the machine power is switched on.
• Ensure that the Ground Fault Indicator is in the On position.
• If the power has not been restored by checking the above items, then call for service.
Fault codes
049-100
Cause: There is a top tray sensor fault in the HCS.
Remedy: Perform the following:
Power Off/On the machine
If the problem still exists, contact the Customer Support Center.
• Carefully remove all sheets and paper scraps from jam clearance areas.
049-101
Cause: There is a top tray sensor fault in the HCS.
Remedy: Perform the following:
Power Off/On the machine
If the problem still exists, contact the Customer Support Center.
• Carefully remove all sheets and paper scraps from jam clearance areas.
049-102
Cause: There is a top tray sensor fault in the HCS.
Remedy: Perform the following:
Power Off/On the machine
If the problem still exists, contact the Customer Support Center.
• Carefully remove all sheets and paper scraps from jam clearance areas.
049-104
Cause: HCS bypass exit sensor fault
Remedy: Perform the following:
Power Off/On the machine
If the problem still exists, contact the Customer Support Center.
User Guide20-10
High Capacity Stacker (HCS)