415 Troubleshooting
Non-Genuine Mode
When toner within a toner cartridge is empty, the Replace the toner cartridge message
appears.
When you want to use the printer in the Non-Genuine Mode, enable the Non-Genuine Mode and
replace the toner cartridge.
IMPORTANT:
• If you use the printer in the Non-Genuine Mode, the performance of the printer may not be at its optimum. And
any problems that may arise from the use of the Non-Genuine Mode are not covered by our quality guarantee.
The continuous use of the Non-Genuine Mode can also cause the printer to break down, and any repair
charges for such break down will be incurred by users.
NOTE:
• To disable the Non-Genuine Mode, select Off for Non-Genuine Mode on the operator panel or deselect the
check box next to On on the Non-Genuine Mode page on the Printer Maintenance tab in the Printer Setting
Utility.
This section includes:
• "The Operator Panel" on page 416
• "The Printer Setting Utility" on page 417
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