Getting Help
Your printer includes utilities and resources to help you troubleshoot printing problems.
CCoonnttrrooll PPaanneell MMeessssaaggeess
The printer control panel provides information and troubleshooting help. When a fault or warning
condition occurs, the control panel displays a message informing you of the problem. For many status
and warning messages, the control panel Information provides additional information.
VViieewwiinngg WWaarrnniinngg MMeessssaaggeess oonn tthhee CCoonnttrrooll PPaanneell
When a warning condition occurs, the printer alerts you of the problem. A message appears on the
control panel and the LED status light on the control panel flashes amber or red. Warning alerts
inform you about printer conditions, such as low supplies or open doors, that require your attention. If
more than one warning condition occurs, only one warning message appears on the control panel at
a time.
VViieewwiinngg CCuurrrreenntt EErrrroorrss oonn tthhee CCoonnttrrooll PPaanneell
When an error condition occurs, a message appears on the control panel to inform you of the
problem. Error messages warn you about printer conditions that prevent the printer from printing or
degrade printing performance. If more than one error occurs, only one is displayed on the control
panel.
UUssiinngg tthhee IInntteeggrraatteedd TTrroouubblleesshhoooottiinngg TToooollss
Your printer has a set of reports that you can print. These reports include the Demonstration Print
page and the Error History report that can assist you in troubleshooting certain problems. The
Demonstration Print page prints an image to show print quality. You can use this page to
troubleshoot print-quality issues with the printer. The Error History report prints information on the
most recent printer errors.
For more information, refer to Printing Reports.
SSppeecciiffyyiinngg tthhee SSoouurrccee TTrraayy ffoorr PPrriinnttiinngg RReeppoorrttss
1. At the printer control panel, press Menu.
Note: To navigate through the menu, use the arrow buttons.
2. Navigate to Admin Menu, then press OK.
3. Navigate to Printer Settings, then press OK.
4. Navigate to Paper Tray Priority, then press OK.
5. Navigate to the desired paper tray, then press OK.
Xerox
®
Phaser
®
6510 Printer
User Guide
145
Troubleshooting