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WorkCentre 7970
Xerox WorkCentre 7970 User Manual
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Troubl
eshoot
ing
Clearing
Jam
s at Do
or B
1.
Open tra
y 5 as shown (
1).
2.
While lifting t
he release le
ver (2), open door B
as shown (3).
3.
Remove the jammed paper as shown.
Note:
If the paper is tor
n, remove a
ll torn pieces from
the p
rinter.
4.
Close door B, then close tray 5.
Xerox
®
WorkCentre
®
7970 M
ultifuncti
on Prin
ter
227
User G
uide
226
228
Table of Contents
Table of Contents
3
Default Chapter
1
Multifunction Printer
1
1 Safety
11
Warning Symbols
12
Notices and Safety
13
Emergency Turn off
13
General Guidelines
13
Electrical Safety
15
Electrical Supply
15
Emergency Turn off
15
Power Cord Safety Information
16
Operational Safety
17
Operational Guidelines
17
Printer Location
17
Consumables Information
18
Ozone Release
18
Maintenance Safety
19
Printer Symbols
20
Environmental, Health, and Safety Contact Information
21
2 Features
23
Parts of the Printer
24
Left Front View
24
Internal Components
25
Left Rear View
25
Control Panel
26
Document Feeder
26
Business Ready Finisher with Optional Booklet Maker
28
Business Ready Finisher with Optional C/Z Folder
28
Wireless Network Adapter
29
Information
30
Printing the Configuration Report
30
Administration Features
31
Default Chapter
31
Accessing the Printer
31
This Section Includes: Accessing the Printer
31
Centreware Internet Services
33
Automatic Data Collection
34
Billing and Usage Information
34
Finding the IP Address of the Printer
34
More Information
35
Welcome Center
36
3 Installation and Setup
37
Installation and Setup Overview
38
Initial Printer Setup
38
Physically Connecting the Printer to the Network
38
Connecting to a Telephone Line
39
Turning the Printer on and off
39
Optimizing Printer Performance
41
Preventing Printer Malfunction
41
USB Cover
41
Modifying General Settings
42
Setting Energy Saver Mode
42
Setting the Date and Time at the Control Panel
43
Installing the Software
44
Installing Drivers and Utilities for Windows
44
Operating System Requirements
44
Installing Print Drivers and Utilities for Macintosh os X Versions 10.7 and Later
45
Installing Print Drivers and Utilities for UNIX and Linux Printing
46
Other Drivers
48
4 Paper and Media
49
Supported Paper
50
General Paper Loading Guidelines
50
Ordering Paper
50
Recommended Media
50
Paper Storage Guidelines
51
Paper that Can Damage Your Printer
51
Supported Paper Types and Weights
52
Supported Standard Paper Sizes
52
Supported Paper Sizes and Weights for Automatic 2-Sided Printing
53
Supported Custom Paper Sizes
54
Supported Paper Sizes for the Envelope Tray
54
Loading Paper
55
Loading Paper in Trays 1-4
55
Setting the Guide Locks in the 500-Sheet Adjustable Trays
58
Changing Paper Size, Type, and Color
59
Loading Paper in Trays 3 and 4 of the Tandem Tray Module
60
Loading Paper in Tray 5 (Bypass Tray)
61
Loading Paper in Tray 6 (High-Capacity Feeder)
62
Configuring Tray 6 in the High-Capacity Feeder
63
Printing on Special Paper
65
Envelopes
65
Guidelines for Printing Envelopes
65
Loading the Envelope Tray
67
Labels
68
Glossy Cardstock
72
Transparencies
73
5 Printing
75
Printing Overview
76
Selecting Printing Options
77
Print Driver Help
77
Setting Default Printing Options for Windows
78
Windows Printing Options
78
Selecting Finishing Options for Windows
79
Macintosh Printing Options
80
Selecting Finishing Options for Macintosh
80
Selecting Printing Options for Macintosh
80
Linux Printing Options
81
Printing from a Linux Workstation
81
Saving a Set of Commonly Used Printing Options for Macintosh
81
Managing Jobs
83
Managing Jobs at the Control Panel
83
Managing Secure and Held Print Jobs
84
Managing Jobs in Centreware Internet Services
85
Printing Features
86
Printing on both Sides of the Paper
86
This Section Includes: Printing on both Sides of the Paper
86
Printing Multiple Pages to a Single Sheet
87
Selecting Paper Options for Printing
87
Sided Page Layout Options
87
Printing Booklets
88
Using Image Options
88
Printing Cover Pages
89
Printing Exception Pages
90
Printing Insert Pages
90
Scaling
91
Printing Watermarks
92
Creating and Saving Custom Sizes
93
Printing Mirror Images
93
Selecting Job Completion Notification for Windows
94
Printing Special Job Types
95
Secure Print
95
This Section Includes: Secure Print
95
Sample Set
97
Delay Print
98
Saved Job
98
Held Print Jobs
101
Releasing Held Print Jobs
101
Print from
102
Printing from a USB Flash Drive
102
Printing from Saved Jobs
102
Printing from Mailbox
103
Printing from Centreware Internet Services
103
6 Copying
105
Basic Copying
106
Document Glass
106
Duplex Automatic Document Feeder
107
Selecting Copy Settings
108
Basic Settings
109
This Section Includes
109
Selecting the Paper Tray
110
Stapling Copies
111
Image-Quality Settings
112
Adjusting the Contrast
113
Automatically Suppressing Background Variation
113
Adjusting the Color Balance
114
Layout Settings
115
Shifting the Image
116
Output Format Settings
118
Adding Annotations
121
ID Card Copying
125
Reducing or Enlarging the Image
126
Specifying the Original Type
127
Advanced Copying
129
Printing a Sample Copy
130
Retrieving Saved Copy Settings
130
Saving Copy Settings
130
7 Scanning
131
Basic Scanning
132
Document Glass
133
Duplex Automatic Document Feeder
133
Scanning to a Folder
134
Scanning to the Public Folder
134
Scanning to a Private Folder
135
Creating a Private Folder
135
Retrieving Scan Files
136
Scanning to Network File Repositories
137
Scanning to a Predefined Network File Repository
137
Adding a Scan Destination
138
Scanning to Your Home Directory
139
Setting Scan Options
140
Changing the Basic Scan Settings
140
Selecting Advanced Settings
140
Selecting Layout Adjustments
142
Selecting Filing Options
143
Building a Scan Job
143
Scanning to a USB Flash Drive
145
Scanning to an Email Address
146
Sending a Scanned Image to an Email Address
146
Setting Email Options
147
Scanning to a Destination
148
Sending a Scanned Image to a Destination
148
8 Faxing
149
Basic Faxing
150
Document Glass
151
Duplex Automatic Document Feeder
151
Sending an Embedded Fax
152
Selecting Fax Options
154
Printing a Confirmation Report
156
Selecting Reducing or Splitting
156
Setting up Book Faxing
156
Selecting the Starting Rate
157
Printing Local Mailbox Documents
158
Sending a Fax to a Remote Mailbox
158
Storing a Fax in a Local Mailbox
158
Deleting Local Mailbox Documents
159
Storing a Fax for Local or Remote Polling
159
Polling a Remote Fax
160
Printing or Deleting Secure Faxes
160
Sending a Server Fax
162
Selecting Server Fax Options
163
Sending a Delayed Fax
165
Sending an Internet Fax
166
Selecting Internet Fax Options
168
Adjusting Brightness and Sharpness
168
Setting the Quality and File Size
169
Setting the Resolution
169
Adding a Message
170
Specifying a Reply to Address
170
Printing an Acknowledgment Report
171
Sending a LAN Fax
172
Using the Address Book
173
Adding an Individual Entry to the Device Address Book
173
Editing an Individual Address Book Entry
174
Editing or Deleting Favorites in the Device Address Book
175
Printing a Fax Report
175
9 Maintenance
177
General Precautions
178
Cleaning the Printer
179
Cleaning the Document Glass and Document Cover
179
Cleaning the Document Feed Rollers
180
Cleaning the Second-Side Scanning Lens Assembly
181
Cleaning the Printer Exterior
183
Cleaning the Printer Interior
184
Routine Maintenance
186
Replacing the Toner Cartridges
186
Replacing the Waste Toner Container
189
Replacing the Drum Cartridges
191
Replacing the Transfer Belt Cleaner
194
Replacing the Second Bias Transfer Roller
197
Resetting Supply Life Counters
199
Replacing Staple Cartridges
200
Emptying the Hole Punch Waste Container
204
Billing and Usage Information
206
Ordering Supplies
207
Locating the Serial Number
207
Consumables
207
Routine Maintenance Items
207
Other Supplies
208
When to Order Supplies
208
Viewing Printer Supply Status
208
Recycling Supplies
208
Moving the Printer
209
10 Troubleshooting
211
General Troubleshooting
212
Printer Has Two Power Switches
212
Printer Does Not Turn on
213
Restarting the Printer
213
Printer Resets or Turns off Frequently
214
Printing Takes too Long
214
Document Fails to Print
215
Automatic 2-Sided Printing Problems
216
Document Prints from Wrong Tray
216
Printer Is Making Unusual Noises
216
Date and Time Are Incorrect
217
Scanner Errors
218
Jams
219
Clearing Paper Jams
220
This Section Includes: Clearing Jams at Trays 1-4
221
Clearing Jams at Tray 5 (Bypass Tray)
222
Clearing Jams at Door a
223
Clearing Jams at Door B
227
Clearing Jams at Door C
228
Clearing Jams at Door D
229
Clearing Jams in the Document Feeder
231
Clearing Jams in the Business Ready Finisher
234
This Section Includes: Clearing Jams in the Center Tray
234
Clearing Jams in the Finisher Transport
235
Clearing Jams at 3A in the Finisher
236
Clearing Jams at 3C in the Finisher
238
Clearing Jams at 3D in the Finisher
240
Clearing Jams at 4 in the Finisher
242
Clearing Jams in the Booklet Tray
244
Clearing Jams in the Cz Folder
246
Default Chapter
246
Clearing Jams at 2A in the CZ Folder
246
Clearing Jams at 2B in the CZ Folder
248
Clearing Jams at 2E in the CZ Folder
250
Clearing Jams at 2F in the CZ Folder
252
Clearing Jams at 2G in the CZ Folder
254
Open the Front Door of the CZ Folder
254
Minimizing Paper Jams
256
Troubleshooting Paper Jams
257
Label and Envelope Misfeeds
258
Clearing Staple Jams
260
Clearing Hole Punch Jams
264
Print-Quality Problems
265
Controlling Print Quality
266
Troubleshooting Print-Quality Problems
268
Copy and Scan Problems
273
Fax Problems
274
Problems Sending Faxes
274
Problems Receiving Faxes
275
Control Panel Messages
276
Getting Help
276
Printing Information Pages
277
Using the Integrated Troubleshooting Tools
277
More Information
280
Specifications
281
Printer Configurations and Options
282
Standard Features
282
Options and Upgrades
283
Physical Specifications
284
Base Configuration
284
Configuration with Business Ready Finisher and Booklet Maker
284
Configuration with Business Ready Finisher, Booklet Maker, and CZ Folder
284
Configuration with Business Ready Finisher, Booklet Maker, CZ Folder, and High-Capacity Feeder
284
Clearance Requirements
285
Environmental Specifications
289
Elevation
289
Relative Humidity
289
Temperature
289
Electrical Specifications
290
Performance Specifications
291
Print Speed
291
Printing Resolution
291
Environmental, Health, and Safety Contact Information
292
Regulatory Information
293
This Appendix Includes:
294
Basic Regulations
294
Canada
294
United States FCC Regulations
294
Certifications in Europe
295
Xerox ® Workcentre ® 7970 Multifunction Printer
295
European Union Lot 4 Imaging Equipment Agreement Environmental Information
296
Germany
297
Eurasian Economic Community Certification
298
Ozone Release
298
Regulatory Information for 2.4 Ghz Wireless Network Adapter
298
Turkey Rohs Regulation
298
Copy Regulations
300
United States
300
Canada
301
Other Countries
302
Fax Regulations
303
Data Coupler Information
303
Fax Send Header Requirements
303
United States
303
Canada
305
European Union
305
New Zealand
306
South Africa
307
Safety Certification
308
Material Safety Data Sheets
309
Recycling and Disposal
311
All Countries
312
North America
313
European Union
314
Domestic/Household Environment
314
Professional/Business Environment
314
Battery Removal
315
Battery Symbol
315
Collection and Disposal of Equipment and Batteries
315
Other Countries
316
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Xerox WorkCentre 7970 Specifications
General
Brand
Xerox
Model
WorkCentre 7970
Category
All in One Printer
Language
English
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