82 APPENDIX B: TECHNICAL SUPPORT
To connect to the 3Com FTP site, enter the following information into
your FTP client:
■ Hostname: ftp.3com.com (or 192.156.136.12)
■ Username: anonymous
■ Password: <your Internet e-mail address>
A user name and password are not needed with Web browser software
such as Netscape Navigator and Internet Explorer.
3Com Bulletin Board
Service
The 3Com BBS contains patches, software, and drivers for 3Com products.
This service is available through analog modem or digital modem (ISDN)
24 hours a day, 7 days a week.
Access by Analog Modem
To reach the service by modem, set your modem to 8 data bits, no parity,
and 1 stop bit. Call the telephone number nearest you:
Access by Digital Modem
ISDN users can dial in to the 3Com BBS using a digital modem for fast
access up to 56 Kbps. To access the 3Com BBS using ISDN, use the
following number:
1 408 654 2703
Country Data Rate Telephone Number
Australia Up to 14,400 bps 61 2 9955 2073
Brazil Up to 14,400 bps 55 11 5181 9666
France Up to 14,400 bps 33 1 6986 6954
Germany Up to 28,800 bps 4989 62732 188
Hong Kong Up to 14,400 bps 852 2537 5601
Italy Up to 14,400 bps 39 2 27300680
Japan Up to 14,400 bps 81 3 3345 7266
Mexico Up to 28,800 bps 52 5 520 7835
P.R. of China Up to 14,400 bps 86 10 684 92351
Taiwan, R.O.C. Up to 14,400 bps 886 2 377 5840
U.K. Up to 28,800 bps 44 1442 438278
U.S.A. Up to 28,800 bps 1 408 980 8204
HWBook Page 82 Friday, June 19, 1998 3:42 PM
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