Rockwell Automation Publication 2711P-UM006E-EN-P - January 2017 165
Troubleshooting Chapter 8
Check the Start-up Messages and Codes
Refer to Start-up Messages and Codes on page 166 for a list of message states and
error codes that can appear on the splash screen during startup.
Check Voltages and Temperatures
Check the battery voltage, processor temperature, and display temperature.
Check the System Event Log
Check the system event log for errors or unexpected behaviors:
• From FactoryTalk View ME Station Configuration mode, press Terminal
Settings>System Event Log. Refer toView and Clear the System Event
Log on page 76.
• From the control panel, open the Hardware Monitor and click the System
Event Log tab. Refer to System Event Log
on page 93.
Table 79 - Checking Voltage and Temperature Conditions
Check for These Conditions Where What to Do
Battery voltage < 2.75V DC • From terminal desktop: Refer
to Battery Voltage on page 94
• From FactoryTalk View ME Station
Configuration mode:
Refer to View Terminal Information
on page 76
Replace the battery if needed.
CPU temperature >95 °C (203 °F) • From terminal desktop: Refer
toTemperatures on page 94
• From FactoryTalk View ME Station
Configuration mode:
Refer to View Terminal Information
on page 76
Check for obstructed airflow in
the chassis and attempt to
moderate the ambient
temperatures within the
enclosure and surroundings.
Display temperature >55 °C (131 °F) • From terminal desktop: Refer
toTemperatures
on page 94:
• From FactoryTalk View ME Station
Configuration mode:
Refer to View the Display
Temperature on page 67
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