Bosch Access Easy Controller 2.1 User Manual

116 en | Appendix E Troubleshooting Access Easy Controller 2.1
2018.11 | 1.0.6 | F.01U.122.796 Hardware Installation Manual Robert Bosch (SEA) Pte Ltd
Step 3 - Verify that the AEC2.1 can connect directly to the technician's computer
Procedure:
1. Disconnect the controller from the customer's network.
2. Connect the AEC2.1 directly to the technician's computer using the crossover CAT5
cable.
3. Confirm that the technician's computer is configured for IP address similar to the AEC2.1
e.g. if the AEC2.1 has an IP address of 192.3.0.66 and Subnet Mask of 255.255.0.0, then
the technician's computer has to have an IP address of 192.3.0.X (For example
192.3.0.67) and Subnet Mask of 255.255.0.0. The Gateway address field should be blank.
4. Connect to the AEC2.1 using the Web browser on the technician's computer. The Login
screen should be displayed.
Decision:
Can a connection be made to the controller?
Yes - Proceed to step 4
No - Verify the configuration of the technician's computer. Also, check the cable between the
AEC2.1 and the technician's computer.
Do not proceed further in this test procedure until you are able to establish connectivity
between the controller and the technician's computer.
Step 4 - Verify that the AEC2.1's network settings are configured correctly for the
customer's network
Procedure:
1. Connect to the AEC2.1 using the technician's computer and login using the master id and
password (user id: user1 and password: 8088).
2. Go to the controller System > Network Setting page and review the Controller's IP
address, Subnet Mask and Gateway.
Decision:
Are the network settings correct for the customer's network?
Yes - Proceed to step 5.
No - Set the controller address by performing the following steps in the order described.
1. Go to System > Network Settings and enter the correct network settings, and click the
Save button to save the settings.
2. Reboot the controller.
3. After the power up sequence has been completed, reconnect the controller to the
customer's network using the straight-through CAT5 cable and test connectivity from the
customer's computer. If the controller still cannot be reached, repeat this test procedure
beginning with step 3.
Step 5 - Verify that the wall jack or hub into which the AEC2.1 is connected properly.
Procedure:
1. Configure the technician's computer that was used in the previous step to the exact same
network settings as the AEC2.1. Be sure to reboot the computer after making the TCP/IP
configuration changes.

Bosch Access Easy Controller 2.1 Specifications

General

Brand	Bosch
Model	Access Easy Controller 2.1
Category	Controller
Language	English