Access Easy Controller 2.1 Appendix F Frequently Asked Questions | en 123
Robert Bosch (SEA) Pte Ltd Hardware Installation Manual 2018.11 | 1.0.6 | F.01U.122.796
Question - The CPU board was faulty and I did backup the latest soft copy of the database. Is
there any other way I could recover my data?
Answer - Yes, if fault was not due to the compact flash memory card, we could just replace the
AEC2.1 CPU and insert the previous compact flash memory card and the system will work as
per previous configuration.
23.3 Reader and Door Questions
Question - What is the maximum cable length between the AEC2.1 and any card reader?
Answer - The maximum cable length between the controller and the reader is 150m when
using the recommended Paige 6-conductor shielded cable. Maximum cable length will be less
when using non-standard cable.
Question - Reader 1 through 4 were easy to install and make operational. However, I am
having difficulty getting the readers above 4 to operate. What could be causing this?
Answer - This is probably a database issue because all AEC2.1 contain reader board 1, the
database is defaulted with the first four readers enabled. When adding additional reader
boards to the controller, you will need to activate the additional readers in the database
before they will start working.
To do this, select Configuration > Device > Door from AEC2.1 menu. Then, from the reader list
select the reader that you want to make operational. When this reader's detail screen is
displayed, click the Next button to go to the second page of detail data.
If you look at the Scheduling Options section on this page, you will see that Unlock Door is
selected. Deselect Unlock Door by choosing one of the other scheduling options; then click
the Save button to save the modified record. The reader should now be operational.
Question - There is a beeper in HID MiniProx reader that sounds each time a card is presented
to the reader. On interior doors this beeper is annoying. Can it be turned off?
Answer - No. The HID MiniProx reader offers no option to disable the beeper. The best
solution in areas where the beeper is annoying is to install a ProxPro reader. The ProxPro
reader has a setup switch that will disable the beeper.
Question - I can't get a green LED indication on a ProxPoint reader when access is granted as
a result of a valid card read. Why is this?
Answer - Early production of the ProxPoint reader did not provide for control of the green
LED. The solution is to either replace the ProxPoint reader with a later production model that
includes green LED support, or replace the ProxPoint reader with a MiniProx reader.
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