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Error and Maintenance LED Indications
As with any sophisticated office product, errors may occur and supply items may have to be replaced. If this
happens, your machine identifies the error or required routine maintenance and indicates this with the LEDs on
the control panel. The LED indications are explained in this table.
You can correct most errors and perform routine maintenance yourself. If you need more tips, go to your model's
FAQs & Troubleshooting page at support.brother.com.
If you use the Brother Refresh EZ Print Subscription Service, check the additional LED indications at
EZPrintLED.Brother-usa.com.
• Related Information references are at the bottom of this page.
LED Description
The LED is off.
The LED is lit.
The LED is blinking.
The LED is blinking slowly and faintly.
LED Status Cause Action
Tray not detected The paper tray is not completely
inserted.
Slowly push the paper tray
completely into the machine.
Paper or a foreign object has
prevented the paper tray from being
inserted correctly.
Pull the paper tray out of the
machine, and remove the jammed
paper or foreign object. If you
cannot find or remove the jammed
paper, see Related Information:
Printer Jam or Paper Jam.
No paper fed The machine is out of paper or paper
is not correctly loaded in the paper
tray.
Do one of the following:
• Refill the paper tray, and then
press MONO COPY or COLOR
COPY.
• Remove and reload the paper,
and then press MONO COPY
or COLOR COPY.
See Related Information: Load
Paper.
The Jam Clear Cover is not closed
correctly.
Make sure the Jam Clear Cover is
closed evenly at both ends.
See Related Information: Paper is
Jammed Inside the Machine.
Paper dust has accumulated on the
surface of the paper pick-up rollers.
Clean the paper pick-up rollers.
See Related Information: Clean the
Paper Pick-up Rollers.
(blinking
simultaneously)
Paper jam The paper is jammed in the machine. Gently remove the jammed paper.
See Related Information: Printer
Jam or Paper Jam.
Make sure the paper guides are set
to the correct paper size.
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