Brother MFC-J6935DW User Manual

Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed in the Front of the Machine
Paper is Jammed in the Front of the Machine
If the LCD displays the following paper jam messages, follow these steps:
• [Jam Front/Rear], [Repeat Jam Front/Rear]
• [Jam Front], [Repeat Jam Front]
• [Jam Front/MP Tray], [Repeat Jam Front/MP Tray]
• [Jam Front/Manual Feed Slot], [Repeat Jam Front/Manual Feed]
1. Unplug the machine from the electrical socket.
2. If the paper is loaded in the MP tray, remove the paper. (MFC-J2730DW/MFC-J5730DW/MFC-J5930DW)
3. Pull Tray #1 (1) completely out of the machine as shown by the arrow.
1
If your LCD error message was repeat paper jam messages, for example [Repeat Jam Front/Rear],
lift the paper support (1), and then pull it at an angle completely out of the machine as shown by the arrow.
1
When finished, continue with the next step.
4. Slowly pull out the jammed paper (1).
1
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Brother MFC-J6935DW Specifications

General

Type	all in one, copier, fax, scanner
Color	gray
Touch Screen	yes
Display Size	3.7 inches
Tray Capacity	500
Output Tray Capacity	100
Automatic Document Feeder Capacity	50 sheets
Paper Size	letter, ledger, executive, envelope (com-10, dl envelope, monarch), a3, a4, a5, a6 photo 4"x6", 3.5"x5", 5"x7", 5"x8", manual by-pass: 3.5" x 5" to 11" x 17"
Printing Method	color
Color Print Speed	20 pages per minute
Mono Print Speed	22 pages per minute
First Page Print Time	6 seconds
Print Resolution Mono	up to 4800 x 1200
Print Resolution Color	up to 4800 x 1200
Two-Sided Printing	no
Maximum Number of Pages Per Month	up to 30, 000
Photo Printing	yes
Scanner Type	flatbed
Scan Resolution	up to 19200 x 19200
Duplex Scan	yes
Fax Function	yes
Cartridges	lc3029bk/c/m/y inkvestment super high-yield cartridges
Number Of Cartridges	4
Number of Ink Tanks	0
Internal Memory	yes
Memory Card	no
Network	wired, wireless
Connectivity	apple airprint, brother iprint&scan, ethernet, google cloud print, mopria print service, nfc, usb, wi-fi direct
OS Compatibility	windows 10, 8.1, 8, 7, vista; windows server 2012, 2012 r2, 2008, 2008 r2; os x v 10.11.x, 10.10.x, 10.9.5.x; hdd space for drivers and apps
Mobile Devices Connection	yes

Weight and Dimensions

Depth	22.7 inches
Height	14.7 inches
Width	22.6 inches
Net Weight	51.8 pounds