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Paper Does Not Feed Properly
Check 1: Make sure of the following when you load paper.
When loading two or more sheets of paper, align the edges of the sheets before loading.
When loading two or more sheets of paper, make sure that the paper stack does not exceed the
paper load limit.
However, proper feeding of paper may not be possible at this maximum capacity depending on
the type of paper or environmental conditions (either very high or low temperature and humidity).
In such cases, reduce the sheets of paper you load at a time to less than half of the paper load
limit.
lways load the paper in portrait orientation, regardless of the printing orientation.
When you load the paper on the Rear Tray, load the paper with the print side facing UP and
slide the Paper Guides to align with the both side of the paper.
Loading Paper / Originals
Check 2: Check to see if the paper you are printing on is not too thick or
curled.
Loading Paper / Originals
Check 3: Make sure of the following when you load envelopes.
When printing on envelopes, refer to
Loading Paper / Originals
, and prepare the envelopes before
printing.
Once you have prepared the envelopes, load them in portrait orientation. If the envelopes are placed
in landscape orientation, they will not feed properly.
Check 4: Make sure that there are not any foreign objects in the Rear
Tray.
If the paper tears in the Rear Tray, see
Paper Jams
to remove it.
If you drop the foreign object into the Rear Tray, turn off the machine, then remove the foreign object.
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