DescriptionItem
Opens and closes the Services menu.Services button8
Controls the handset, headset, and speakerphone volume (off-hook) and the ringer volume
(on-hook).
Volume button9
Toggles the speakerphone on or off. When the speakerphone is on, the button is lit.Speaker button10
Toggles the microphone on or off. When the microphone is muted, the button is lit.Mute button11
Toggles the headset on or off. When the headset is on, the button is lit.Headset button12
Enables you to scroll through menus and highlight items. When the phone is on-hook,
displays phone numbers from your Placed Calls log.
Navigation button13
Enables you to dial phone numbers, enter letters, and choose menu items.Keypad14
Each button activates a softkey option (displayed on your phone screen).Softkey buttons15
Indicates an incoming call or new voice message.Handset light strip16
Line and Call Definitions
The terms lines and calls can be easily confused.
Cisco Unified IP Phone 7941G, 7941G-GE, 7942, 7961G, 7961G-GE, and 7962 User Guide for Cisco Unified
Communications Manager 9.0 (SCCP and SIP)
5
Phone Features
Line and Call Definitions