Cisco IP Communicator Administration Guide

Chapter 7 Viewing Operational Information
Viewing Operational Information Locally on the Cisco IP Communicator Interface
7-8
Cisco IP Communicator Administration Guide for Cisco CallManager
OL-4698-01
Viewing the Call Statistics Screen Locally
Use the Call Statistics screen to view counters and statistics for the current call.
Table 7-4 explains the information that appears in this screen.
To display the Call Statistics screen, click
the ? button twice rapidly during a call.
To exit the Call Statistics screen, choose Exit.
TFTP file not
found
The requested load file
was not found in the
TFTPPath directory.
Check the load ID assigned to the application (from
Cisco CallManager, choose Device > Phone). Verify that
the TFTPPath directory contains a file with this load ID as
the name.
TFTP timeout TFTP server did not
respond.
• Network is busy—The errors should resolve
themselves when the network load reduces.
• No network connectivity between the TFTP server
and the application—Verify the network
connections.
• TFTP server is down—Check configuration of TFTP
server.
No files changed Application files are
up-to-date and match
those on TFTP server of
Cisco CallManager.
Application has updated load information. No action is
required.
Table 7-3 Status messages displayed on Cisco IP Communicator (continued)
Message Description Possible Explanation and Action
Table 7-4 Call statistics displayed on Cisco IP Communicator
Item Description
Rcvr Codec Type of voice stream received (RTP streaming audio) (G.729, G.711 u-law,
G.711 A-law, or Lin16k).
Sender Codec Type of voice stream transmitted (RTP streaming audio) (G.729, G.711
u-law, G.711 A-law, or Lin16k).
Rcvr Size Size of voice packets, in milliseconds, in the receiving voice stream (RTP
streaming audio).

Cisco IP Communicator Specifications

General

Brand	Cisco
Model	IP Communicator
Category	Software
Language	English