68 Printer Manager
5. ClickSetJobQueueStatetoapplythechanges.
TroubleShooting Menu
TheTroubleShootingmenufortheWebAdminaccesslevelcontainssettingsand
toolsthathelpyouisolatecardproductionissues.UsetheTroubleShooting
optionstoprinttestcards,viewandprinttheactivitylog,resetthelog,reset
counters,andresetthe printer.
Tore‐enablean“Offline”printerandsetitbackto“Online,”youmustenterthe
samepasswordthatwasusedtosetitto“Offline.”
TroubleShooting Menu
Option Function WebUser WebAdmin
Test Card Print test cards No Change all current
values/Run card
Activity Log Display printer
activity
No View
Reset Log Reset the
activity log
No Yes
Print Request Log Display a log of
printer requests
No Yes (applies only to
OpenCard factory-
activated printers)
Reset Counters Reset card
counters
No Yes
Printer Reset Restart the
printer
No Yes