2. Gently pull the jammed paper straight up.
3. Close the rear door.
4. Open and close the top cover. The printer will resume printing.
Tips for Avoiding Paper Jams
By selecting the correct paper types, most paper jams can be avoided. When a paper jam occurs, follow the steps outlined in "Clearing Jams in the Paper
Tray".
l Follow the procedures in "Loading Print Media in the Paper Tray". Ensure that the adjustable guides are correctly positioned.
l Do not overload the paper tray. Ensure that the paper is below the paper capacity mark on the inside wall of the paper tray.
l Do not remove the paper from the tray while your printer is printing.
l Flex, fan and straighten the paper before loading.
l Do not use creased, damp, or curled paper.
l Do not mix paper types in the paper tray.
l Use only recommended print materials. See "Paper Specifications".
l Ensure that the recommended print side of print materials is facing down in the paper tray and facing up in the multi-purpose feeder.
Understanding Display Messages
Graphical Error Messages
Clearing LCD Error Messages
Close Rear Door
For Duplex job
Printer receives duplex job, close the rear
door to continue job.
See graphical error message displayed
with text error message.
Printer detects toner cartridge replace
errors.
Paper has jammed in the feeding area of
the paper tray or multi-purpose feeder.
Paper has jammed around the toner
cartridge area.
Paper has jammed in the paper exit area.
Paper has jammed during duplex
printing.
Paper has jammed during duplex
printing.
ADC Error
ADC Not Confirm
Error
There is a problem in your printer system.
Unplug the power cord and plug it back
in. If the problem persists, please call for
service.
The top cover is not securely latched.
Close the cover until it locks into place.
The rear door is not securely latched.
Close the door until it locks into place.
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