IP2251EN
ASSA ABLOY Entrance Systems AB
Lodjursgatan 10
SE-261 44, Landskrona
Sweden
© ASSA ABLOY
13. Troubleshooting
Problem Possible cause
Alarm
signalling
Operation
The control panel
does not switch on
No power supply. Check the power supply cable and the
relative wiring
Overload on output 0-1 Disconnect any loads connected to terminal 1
The automation
does not open or
close.
No power. Check power supply cable.
Short circuited accessories
Disconnect all accessories from terminals 0-1 (a
voltage of 24V= must be present) and reconnect
them one at a time. Contact Technical Service
Blown line fuse. Replace fuse.
Safety contacts are open.
Check that the safety contacts are closed
correctly (NC).
Safety contacts not correctly con-
nected or self-controlled safety
edge not functioning correctly.
Check connections to terminals 6-8 on
control panel and connections to the
self-controlled safety edge.
Photocells activated.
Check that the photocells are clean and
operating correctly.
The automatic closure does not
work.
Issue any command. If the problem persists,
contact Technical Service
Motor fault
Check motor connection, if the problem
persists, contact Technical Service.
The external safety
devices are not ac-
tivated.
Incorrect connections between
the photocells and the control
panel.
Check that / is displayed Connect NC
safety contacts together in series and remove
any jumpers on the control panel terminal board
Check the → and →
setting
The automation
opens/closes brief-
ly and then stops
There is a presence of friction.
Manually check that the automation moves
freely and check the
/ adjustment.
Contact Technical Service
The remote control
has limited range and
does not work with the
automation moving
The radio transmission is im-
peded by metal structures and
reinforced concrete walls.
Install the antenna outside.
Replace the transmitter batteries.
The remote control
does not work
No storage module or incorrect
storage module.
Switch the automation off and plug in the
correct storage module.
Check the correct memorisation of the
transmitters on the built-in radio. If there is
a fault with the radio receiver that is built into
the control panel, the remote control codes
can be read by removing the storage module
All the rights concerning this material are the exclusive property of ASSA ABLOY Entrance Systems AB.
Although the contents of this publication have been drawn up with the greatest care, ASSA ABLOY Entrance
Systems AB cannot be held responsible in any way for any damage caused by mistakes or omissions. We re-
serve the right to make changes without prior notice. Copying, scanning or changing in any way is expressly
forbidden unless authorised in writing by ASSA ABLOY Entrance Systems AB.
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