FloBoss 103/104 Instruction Manual
Revised August-2017 Troubleshooting 9-3
Note: No field repair or replacement parts are associated with the
I/O termination points.
9.2.4 Software Issues
If you are experiencing problems with the FB100 that appear to be
software-related, try resetting the FB100.
▪ Use a warm start to restart without losing configuration or log data.
To perform a warm start, open ROCLINK 800 software, connect to
the FB100, and select ROC > Flags. Refer to ROCLINK 800
Configuration Software User Manual (Part D301159X012).
▪ Use a cold start to restart without a portion of the configuration, log
data, or programming that may be the trouble. To perform a cold
start, open ROCLINK 800 software, connect to the FB100, and
select ROC > Flags. Refer to ROCLINK 800 Configuration
Software User Manual (Part D301159X012).
▪ If a warm start and a cold start do not allow you to connect and you
cannot connect to the FB100 using the LOI port, use the RESET
jumper on the FB100 and cycle power to restore the LOI
Communications parameters to factory defaults (see Section 9.3.2).
Note: If these methods do not resolve the problem, contact your local
sales representative.
9.2.5 Power Issues
If you are experiencing trouble powering up the FB100:
▪ Check the ON/OFF jumper, the wiring connections at CHG+ and
CHG-, and the wiring at the power source.
▪ Check the batteries for voltage. The battery pack contains three D-
size lead-acid batteries providing 2.5 Amp-hours of current at 6.2
volts nominal. If the batteries are below the nominal voltage, replace
them. Refer to Chapter 3.
9.2.6 Dual-Variable Sensor (FB103)
If your Dual-Variable Sensor (DVS) is not responding:
1. Start ROCLINK 800, log in, and connect to the FB100.
2. Select Configure > I/O > AI Points.
3. Select Analog Input 1.
4. Ensure that the DVS is not in manual mode by setting the Scanning
field to Enabled.
5. If the DVS is still not responding, reset the DVS to factory defaults
to clear invalid calibration data.
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