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What to do if Epson Disc producer PP-100N Security Printer displays 'Internal drive error (DRV 1/2)'?
If your Epson Printer displays an 'Internal drive error (DRV 1/2)', turn off the power, and then turn it on again. If the same error message still appears, repair is required.
What to do if Epson Disc producer PP-100N Security Printer says 'No ink cartridge'?
If your Epson Printer displays a 'No ink cartridge' error for a particular color (C, LC, LM, M, Y, K), it indicates that the ink cartridge of the displayed color is either not installed or not correctly installed. Ensure you correctly install the cartridge of the color indicated in the error message.
What to do if Epson Disc producer PP-100N Security says 'Ink cartridge cover open'?
If your Epson Printer indicates that the 'Ink cartridge cover open', simply close the ink cartridge cover.
What to do if Epson Printer says 'Disc is not writable'?
If your Epson Printer displays a 'Disc is not writable' error, it means the job processing has been paused. Follow these steps: 1. Open the disc cover. 2. Remove the disc that cannot be written to, or the disc that is already written, from the input stacker (Stacker 1). 3. Load a disc that can be written to. 4. Close the disc cover. The job processing will automatically resume.
What to do if Epson Disc producer PP-100N Security displays 'Internal printer error'?
If your Epson Printer displays an 'Internal printer error', turn off the power, and then turn it on again. If the same error message still appears, repair is required.
What to do if Epson Disc producer PP-100N Security Printer displays 'Disc release error'?
If your Epson Printer displays a 'Disc release error', do not attempt to remove the disc manually, as this could damage the arm. Turn off the power, and then turn it on again. The arm will release the disc during the printer's initialization. If the problem persists, repair is required.
What to do if Epson Disc producer PP-100N Security displays 'Arm move error'?
If your Epson Printer displays an 'Arm move error', follow these steps: 1. Turn off the power. 2. Open the disc cover and remove any dust or foreign objects inside. 3. Turn on the power. If the error persists, repair is required.
How to unlock the disc cover on Epson Printer?
To unlock the disc cover on your Epson Printer, press the button or CANCEL button, and try the unlock operation again. The disc cover should be opened after 'Disc cover can be opened' appears on the LCD.
What to do if Epson Printer displays 'Disc remaining Cannot turn off'?
If your Epson Printer displays 'Disc remaining Cannot turn off', it means the power cannot be turned off because a published disc is still inside. Press the button or the CANCEL button to remove all discs remaining in Stacker 2, and then turn off the power.
What to do if Epson Disc producer PP-100N Security Printer displays 'Disc feed error DRV 1/2'?
If your Epson Printer shows a 'Disc feed error DRV 1/2', it means the disc was not properly transferred to the drive. To resolve this: 1. Remove the discs from the drive tray. 2. Take out all published discs. 3. Fully separate and reload the discs in the input stacker. 4. Close the disc cover.
General| Category | Printer |
|---|---|
| Model | PP-100N Security |
| Print Technology | Inkjet |
| Connectivity | USB 2.0 |
| Number of Drives | 1 |
| Disc Capacity | 100 discs |
| Ink Type | Dye-based ink |
| Media Types Supported | CD, DVD |
| Operating Systems Supported | Windows XP, Windows Vista, Windows 7, Windows 8, Windows 10 |
| Supported Media | CD-R, DVD-R, DVD+R |
| Security Features | Password protection |
| Print Speed (Alternative) | Approx. 25 seconds per disc (CD/DVD) |
| Disc Sizes Supported | 80mm, 120mm |
| Operating System Compatibility | Windows XP, Windows Vista, Windows 7, Windows 8, Windows 10 |
Guidelines for safe operation and handling of the product, including warnings and cautions.
Covers important safety precautions related to power sources, general usage, and potential hazards.
FCC, Canadian ICES-003, and California customer compliance statements for the product.
Details on using PIN Controlled Mode and Security Mode for disc publishing operations.
Explains security mechanisms, system configuration, and user roles for secure disc creation.
Instructions for installing the product, including location requirements and physical setup.
Step-by-step guide covering keypad connection, network, ink, security switch, and publish mode.
Procedures for configuring network settings, registering administrators, and system options.
Guidance on installing digital certificates for secure communication and setting the product language.
Procedures for opening, closing, and loading discs, including disc cover security.
How to check, pause, resume, cancel, and delete job data within the system.
Managing user accounts, including checking, registering, changing, and deleting user information.
Instructions for changing the product's Publish Mode between different operational states.
Procedures for backing up and restoring product configuration data and job history.
Steps to reset the product to its factory default settings or initial state.
Checking device status, maintenance information, and downloading operation logs.
A comprehensive guide to common error messages and their corresponding solutions.
Troubleshooting common problems related to power, disc writing, label printing, and disc handling.
Procedures for resolving problems when drive trays or printer trays do not come out.
Information on where to get help, product specifications, standards, and environmental conditions.
