Troubleshooting
67
Check Remedy
Was a new device connected, or was the con-
nection changed?
If the CEC function for a connected device needs to be set again,
for example when a new device is connected or the connection
is changed, you may need to restart the device.
Are many multi-media players connected? Up to 1 multi-media player that meets the HDMI CEC standards
can be connected at the same time.
The device name is not displayed under Device Connections
Check Remedy
Does the connected device meet the HDMI
CEC standards?
If the connected device does not meet the HDMI CEC standards,
it is not displayed. See the documentation and so on supplied
with the connected device for more information.
Bluetooth device problems
Cannot Connect Bluetooth Device
Check Remedy
Was a device search performed? When connecting a Bluetooth device for the first time, or when
changing to another Bluetooth device, perform Search Blue-
tooth Device.
s p.20
Does the device support copyright protection
(SCMS-T)?
You cannot connect a Bluetooth device that does not support
copyright protection (SCMS-T).
Is the device based on A2DP? You cannot connect a Bluetooth device that does not support
A2DP.
The audio and connection for the Bluetooth device disconnects
Check Remedy
Are there any obstacles between the projec-
tor and the Bluetooth device?
Check for any obstacles between the projector and the Bluetooth
device, and change their positions to improve communication.
Is the device connected within the specified
communication distance?
If the distance between the projector and the Bluetooth device
exceed 10 m, the connection may be lost. Move the Bluetooth
device closer to the projector.
Are there any wireless equipment or micro-
wave ovens in the vicinity?
If the device is used at the same time as other wireless equipment
or microwave ovens, radio wave interference may occur, and the
image and audio may be interrupted. Avoid equipment that
could cause interference.
Problems with a streaming media player
Cannot view images from a streaming media player
Check Remedy
Is the device connected to the Internet? You need an Internet connection to view online content. Make
sure you can connect to Wi-Fi.
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