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• The projector may not be able to project copyrighted videos that you play back on a computer. For
details, see the manual supplied with your computer.
• If the other solutions do not solve the problem, reset all of the projector settings using the options on
the Reset menu.
Parent topic: Solving Image or Sound Problems
Related references
Input Signal Settings - Signal I/O Menu
Image Quality Settings - Image Menu
Setup Settings - ECO Menu
Display Settings - Display Menu
Related tasks
Unlocking the Projector's Buttons
Selecting an Image Source
Shutting Off the Picture and Sound Temporarily
Solutions When "No Signal" Message Appears
If the "No Signal" message appears, try the following solutions:
• Press the Source Search button and wait a few seconds for an image to appear.
• Turn on the connected computer or video source, and press its play button to begin your presentation,
if necessary.
• Check the connection from the projector to your video sources.
• If you are projecting from a laptop computer, make sure it is set up to display on an external monitor.
• If necessary, turn the projector and the connected computer or video source off and then on again.
• If you are projecting from an HDMI source, change the HDMI EQ Setting setting in the projector's
Signal I/O menu.
• If you are projecting using a thumb-sized media streaming device, set the HDMI EQ Setting to 1 in the
projector's Signal I/O menu.
• If you are projecting from an HDMI source, replace the HDMI cable with a shorter one.
• Connect the video source directly to the projector.
• Try a different video cable.
• If the other solutions do not solve the problem, reset all of the projector settings using the options on
the Reset menu.
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