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• If you have entered an incorrect password too many times and see a message displaying a request
code, write down the code and contact Epson. Do not attempt to enter the password again. Provide
the request code and proof of ownership for assistance in unlocking the projector.
• If you set a Epson Web Control password and forgot the user ID or password, try entering the
following:
• User ID: EPSONWEB
• Default password: admin
• If you set a Remote password (in Epson Web Control) and forgot the user ID or password, try entering
the following:
• User ID: EPSONREMOTE
• Default password: guest
Parent topic: Solving Projector or Remote Control Operation Problems
Related concepts
Projector Security Features
Solutions When a Battery Message Appears
If you see a message telling you that the battery that saves your clock settings is running low, contact
Epson for help.
Parent topic: Solving Projector or Remote Control Operation Problems
Related references
Where to Get Help (U.S. and Canada)
Where to Get Help (Latin America)
Solving Network Problems
Check the solutions in these sections if you have problems using the projector on a network.
Solutions When Wireless Authentication Fails
Solutions When You Cannot Access the Projector Through the Web
Solutions When Network Alert E-Mails are Not Received
Solutions When the Image Contains Static During Network Projection
Solutions When You Cannot Connect Using Screen Mirroring
Solutions When the Image or Sound Contains Static When Using Screen Mirroring
Solutions When the Projected Screen is not Shared Correctly
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