9-1032-0253-EN Rev 3
Chapter
9
Problem Prevention and
Solutions
In order to assure proper equipment performance and safety, a maintenance
program must be established. It is the owner’s responsibility to arrange for
this service, and to assure that personnel performing this are fully qualified to
service Gendex dental X-ray equipment.
It is recommended that the Preventative Maintenance checks as listed in the
supplied Installation/Maintenance Manual be performed at the time of
installation and every twelve months thereafter.
Correcting Image Distortions
If, during the operation of your Orthoralix DDE Panoramic device you receive
an image that is visibly distorted (negative, flipped or fragmented), please
follow the instructions below to resend the last patient scanned to your
imaging software. This process can be done without the need to rescan the
patient.
1. In the system tray of the PC, left click on the DDE icon. The Orthoralix DDE
window will appear.
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