Server Specific Troubleshooting
Diagnostic Steps
If the server does not power up, or powers up but does not complete POST, answer
the questions in Table D-1 to determine appropriate actions based on the symptoms
observed. According to the answers you give, you will be directed to the appropriate
table, which outlines possible reasons for the problem, options available to assist in
diagnosis, possible solutions, and references to other sources of information.
Table D-1: Diagnostic Steps
Question Action
Question 1: Is the system power LED amber? If yes, press the Power On/Standby button and
then continue to question 2.
If no, refer to Table D-2.
Question 2: Is the system power LED green? If yes, continue to question 3.
If no, refer to Table D-3.
Question 3: Is the internal health LED green? If yes, continue to question 4.
If no, refer to Table D-4.
Question 4: Is the monitor displaying
information?
If yes, use the POST messages for further
diagnosis.
If no, refer to Table D-5.
D-4 HP ProLiant ML330 Generation 3 Server Setup and Installation Guide
HP CONFIDENTIAL
Writer: Rob Weaver File Name: k-appd Server Specific Troubleshooting.doc
Codename: Flashback Part Number: 322383-001 Last Saved On: 2/11/03 1:35 PM
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