Server Specific Troubleshooting
Table D-4: Is the Internal Health LED Green?
Answer Possible Reasons Possible Solutions
No, it is
amber
A processor or DIMM is in pre-failure
condition.
Use amber failure LEDs to identify:
• Missing components
• Degraded components
• Failed components
• Improperly installed components
Contact the authorized service provider
for replacement parts and service.
No, it is
red
A processor, PPM, or fan has failed.
Processor 1 is not installed.
A processor is an unsupported type.
Processors are mismatched (speed
and/or type).
A DIMM has experienced a multibit error.
No valid memory is in the system.
The SCSI cabling or terminator
configuration is incorrect on the SCSI
controller.
An overtemperature condition has
occurred.
Use amber failure LEDs to identify:
• Missing components
• Degraded components
• Failed components
• Improperly installed components
Contact the authorized service provider
for replacement parts and service.
Yes If the internal health LED is green, refer to Table D-5.
HP ProLiant ML330 Generation 3 Server Setup and Installation Guide D-7
HP CONFIDENTIAL
Writer: Rob Weaver File Name: k-appd Server Specific Troubleshooting.doc
Codename: Flashback Part Number: 322383-001 Last Saved On: 2/11/03 1:35 PM
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