SolutionCauseMessageSub-code
• Update the extended lib-
rary firmware with the cur-
rent firmware bundle,
which will update both Lib-
raries and the Extender
with compatible firmware
versions.
The firmware version of the
Extender is not compatible
with the firmware version of
the master Library.
Extender firmware not match-
ing.
53
• Disable extended mode,
update both Libraries to the
most recent released ver-
sions, and then re-enable
extended mode.
The firmware versions of the
master Library and lower Lib-
rary are not compatible with
each other.
Lower Library firmware level
not matching.
54
• Verify that the master (top)
Library is an MSL4048 or
MSL8096.
The master Library is not an
MSL4048 or MSL8096.
Incompatible height form factor
for master Library.
55
• Verify that the lower Lib-
rary is an MSL2024 or
MSL4048.
The lower Library is not an
MSL2024 or MSL4048.
Incompatible height form factor
for lower Library.
56
• Power cycle the master
Library. (The master Library
will attempt to download
the Extender firmware to
the Extender when the
master Library is powered
on.)
The firmware upgrade failed,
possibly because of a power
failure during the upgrade
operation.
Extender firmware corrupted57
Table 51 Sub error codes related to robotics errors during movement to extender position
MessageSub-code
Invalid stack configuration (1U cannot be the master or lower Library)F0
Error during elevator home movementF1
Error during sled movement to home sensorF2
Error during sled movement to extender positionF3
Error during rotation movement to extender positionF4
Error during elevator movement to extender positionF5
Error during sled movement to rotate positionF6
Error during rotation movementF7
Error cartridge present sensor during cartridge transfer from robotics to extender
carrier (and reverse)
F8
Cartridge present sensor deviates from expected parameterF9
Error during first slider movement (movement with opened gripper) from/to extender
position
FA
Troubleshooting204
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