HP Z400 User Manual

Calling technical support
At times you might encounter an issue that requires technical support. When you call technical support:
●
Have the workstation readily accessible.
●
Write down the workstation serial numbers, product numbers, model names, and model numbers
and have them in front of you.
●
Note any applicable error messages.
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Note any add-on options.
●
Note the operating system.
●
Note any third-party hardware or software.
●
Note the details of any blinking LEDs on the front of the workstation.
●
Note the applications you were using when you encountered the problem.
●
Note the power supply BIST status, if applicable.
NOTE: When calling in for service or support, you might be asked for the Product Number (example:
PS988AV) of the workstation. If the workstation has a Product Number, it is generally located next to
the 10- or 12-digit Serial Number of the workstation.
NOTE: On most models, the serial number and product number labels can be found on the top panel
or side of the workstation and at the rear of the workstation.
For a listing of all worldwide technical support phone numbers, visit http://www.hp.com/support,
select your region, and click Contact HP in the upper-left corner.
Locating ID labels
To assist in troubleshooting, product, serial, and authentication numbers are available on each
workstation.
ENWW
Calling technical support
165

HP Z400 Specifications

General

Bus type	QPI
Processor cache	4 MB
Processor cores	2
Processor model	W3503
System bus rate	4.8 GT/s
Processor socket	-
Processor frequency	2.4 GHz
Processor cache type	Smart Cache
Processor lithography	45 nm
Processor manufacturer	Intel
PCI Express slots version	2.0
Processor operating modes	64-bit
ECC supported by processor	Yes
Thermal Design Power (TDP)	130 W
Number of processors installed	1
Memory types supported by processor	DDR3-SDRAM
Memory clock speeds supported by processor	800, 1066 MHz
Memory bandwidth supported by processor (max)	25.6 GB/s
Maximum internal memory supported by processor	24 GB
Audio system	Realtek ALC262
Product type	Workstation
Motherboard chipset	Intel® X58 Express
Memory slots	6x DIMM
Internal memory	4 GB
Memory channels	Triple-channel
Memory clock speed	1066 MHz
Memory layout (slots x size)	- GB
Graphics card	Quadro 600
Networking features	Gigabit Ethernet (10/100/1000)
Graphics card family	NVIDIA
HDD speed	- RPM
RAID levels	0, 1, 5, 10
HDD capacity	500 GB
HDD interface	SATA II
Storage media	HDD
Display included	No
USB 2.0 ports quantity	8
Parallel ports quantity	0
Chassis type	Minitower
Country of origin	China
Number of 5.25\" bays	3
Operating system installed	Windows 7 Professional
Operating system architecture	32-bit
Power supply	475 W
Processor ARK ID	40800
Processor package size	42.5 x 45 mm
Supported instruction sets	SSE4.2

Weight and Dimensions

Depth	455.3 mm
Width	167.9 mm
Height	450.2 mm
Weight	13500 g