HP Z400 User Manual

NOTE: The customized HP Help and Support Center is not available on Windows XP Professional
x64 Edition or on Linux.
NOTE: Currently, HP Help and Support Center does not work on Windows Vista.
E-support
Online access and support resources include Web-based troubleshooting tools, technical knowledge
databases, driver and patch downloads, online communities, and product change notification services.
The following Web sites are also available to you:
●
http://www.hp.com—Provides useful product information.
●
http://www.hp.com/support/workstation_manuals—Provides the latest online documentation.
●
http://www.hp.com/go/workstationsupport—Provides technical support information for
workstations.
●
http://www.hp.com/support—Provides a listing of the worldwide technical support phone
numbers. Access the telephone numbers by visiting the Web site, then select your region, and click
Contact HP in the upper-left corner.
●
http://www.hp.com/support/workstation_swdrivers—Provides access to software and drivers for
workstations.
Troubleshooting a problem
To help you troubleshoot problems with your system, HP provides the Business Support Center (BSC).
The BSC is a portal to an extensive selection of online tools. To access BSC and troubleshoot a problem
with the workstation, complete the following:
1. Visit
http://www.hp.com/go/workstationsupport.
2. Under the Business Support Center menu on the left, select Troubleshoot a problem.
3. Under Select your product (center window), select Workstations (under personal
computing).
4. Under Select your product, continue with selections as appropriate to the workstation series
and model, and to the problem you are troubleshooting.
Instant Support and Active Chat
HP Instant Support is a set of Web-based support tools that automate and speed up the resolution of
desktop computing, tape storage, and printing problems.
Active Chat enables you to electronically submit a support ticket to HP over the Web. When you submit
a support ticket, Active Chat collects information about the computer and pass it to an online support
specialist. The collection of information might take up to 30 seconds depending on the computer
configuration. When you submit a support ticket, you receive a confirmation message containing your
case ID, the support hours for your location, and the estimated time of response.
For more information about HP Instant Support and Active Chat and how to use them, visit
http://instantsupport.hp.com/
NOTE: This feature is not available on Windows XP Professional x64 Edition or on Linux.
ENWW
HP troubleshooting resources and tools
171

HP Z400 Specifications

General

Bus type	QPI
Processor cache	4 MB
Processor cores	2
Processor model	W3503
System bus rate	4.8 GT/s
Processor socket	-
Processor frequency	2.4 GHz
Processor cache type	Smart Cache
Processor lithography	45 nm
Processor manufacturer	Intel
PCI Express slots version	2.0
Processor operating modes	64-bit
ECC supported by processor	Yes
Thermal Design Power (TDP)	130 W
Number of processors installed	1
Memory types supported by processor	DDR3-SDRAM
Memory clock speeds supported by processor	800, 1066 MHz
Memory bandwidth supported by processor (max)	25.6 GB/s
Maximum internal memory supported by processor	24 GB
Audio system	Realtek ALC262
Product type	Workstation
Motherboard chipset	Intel® X58 Express
Memory slots	6x DIMM
Internal memory	4 GB
Memory channels	Triple-channel
Memory clock speed	1066 MHz
Memory layout (slots x size)	- GB
Graphics card	Quadro 600
Networking features	Gigabit Ethernet (10/100/1000)
Graphics card family	NVIDIA
HDD speed	- RPM
RAID levels	0, 1, 5, 10
HDD capacity	500 GB
HDD interface	SATA II
Storage media	HDD
Display included	No
USB 2.0 ports quantity	8
Parallel ports quantity	0
Chassis type	Minitower
Country of origin	China
Number of 5.25\" bays	3
Operating system installed	Windows 7 Professional
Operating system architecture	32-bit
Power supply	475 W
Processor ARK ID	40800
Processor package size	42.5 x 45 mm
Supported instruction sets	SSE4.2

Weight and Dimensions

Depth	455.3 mm
Width	167.9 mm
Height	450.2 mm
Weight	13500 g