6 Troubleshooting
The
TaiShan Server Troubleshooting
covers:
● Troubleshooting process
Troubleshooting is a process of using appropriate methods to
nd the cause
of a fault and rectify the fault. The troubleshooting process is to narrow down
the scope of possible causes for a fault to reduce troubleshooting complexity,
identify the root cause, and rectify the fault.
● Fault information collection
If a fault occurs on a server, collect logs for fault diagnosis.
● Fault diagnosis
Fault diagnosis rules and tools help Huawei technical support engineers and
maintenance engineers to analyze and rectify faults according to alarms and
hardware fault symptoms.
● Software and
rmware upgrade
Software and rmware upgrade packages can be downloaded by server
model and installed as needed.
● Preventive maintenance
Preventive maintenance promptly detects, diagnoses, and
recties server
faults.
TaiShan 200 Server
Maintenance and Service Guide (Model 2280) 6 Troubleshooting
Issue 04 (2020-01-16) Copyright © Huawei Technologies Co., Ltd. 164
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