142 Troubleshooting
Boot Diagnostics Menu
Printer boot-up software contains a menu structure that you can access by
holding down the Eject/Restore and Stop keys while powering up the
printer. These menus are not intended for the end user, but provide useful
information for manufacturing and maintenance personnel. The boot
diagnostic menu structure is depicted in Figure 19.
To exit the hidden diagnostic menu, you must recycle power.
Activating the Boot Diagnostic Menu
1. Set the printer power switch to O (off).
2. Press and hold down the Eject/Restore and Stop keys.
3. While holding the Eject/Restore and Stop keys, set the printer power
switch to 1 (on).
4. When “BOOT DIAGNOSTICS / PRESS ENTER” appears on the LCD,
release the Eject/Restore and Stop keys.
5. Press the Enter key. Menu options are shown in Figure 19.
Exiting the Boot Diagnostic Menu
Method 1: Reset the printer from the Menu
1. Using the directional keys, move to the MISC UTILITIES / RESET
PRINTER menu option. (See menu map on page 143.)
2. Press the ENTER key.
Method 2: Cycle power
1. Power off the printer.
2. Wait 15 seconds.
3. Power on the printer.
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