56 Troubleshooting
Start of Call
Are you here because of an error
message?
YES
NO
Go to Printer does
not complete IML,
page 122.
Go to Troubleshooting
Display Messages
, page 57.
In the next step, you will observe the
operator panel for the following
sequence of events (retry as required):
1. All LEDs on and black squares on
display.
2. All LEDs off and display blank.
3. TESTING HARDWARE
PLEASE WAIT message on display.
Power on the printer.
Did steps 1, 2, and 3 occur?
YES
Did the fans
come on?
NO
YES
Did Power
and
Ready LEDs
come on after
10 seconds?
Did the fans
come on
after 10
seconds?
NO
YES
Press Stop.
Press Print
Configuration.
Press Start.
Does machine
configuration
print?
YES
The Operator
Panel is not
functioning (see
T
able 3, page 67)
—OR—
Printer does not
complete IML,
page 122.
NO
Go to the Operator
Panel section of
T
able 3, page 67.
Go to
Printer does not
complete IML,
page 122.
NO
YES
IML was
successful.
Other
symptoms
are listed
in T
able 3,
page 67.
Go to
Printer does not
complete IML,
page 122.
NO
Did ANY of
steps 1 thru
3 occur?
YES
NO
Go to No power, and the
operator panel is blank,
and the card cage fan is
not running
, page 1
19.
Are there black
squares on the
operator panel?
YES
NO
Go to Black squares on
operator panel display,
page 1
14.
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