Getting Service
8-12 IBM ThinkPad 310E/310ED: User’s Guide
Listing Installed Options
When requesting repair service, you might need to know which
options you have in your system. Check or write the names of your
options below.
o DIMM (16MB or 32MB)
o _____MB Hard Disk Drive
o Internal CD-ROM Drive or
Diskette Drive
o Battery pack
o PC Cards
______________________
_______________________
Recording Identification Numbers
The following information is needed when requesting repair services:
IBM Product Name o IBM ThinkPad 310E
o IBM ThinkPad 310ED
Machine Type __________________________________
Serial Number __________________________________
The machine type and serial number
are located on the bottom of
the computer.
• The machine type has a prefix of Type.
• The serial number has a prefix of S/N.