Customer Support and Service
8-18 IBM ThinkPad 310E/310ED: User’s Guide
− Select the service for which you would like a Supported
Products list:
− For Enhanced PC Support Line, select document 11682.
− For Network and Server Support Line, select document
11683.
• In Canada, contact IBM Direct at 1-800-465-7999, or:
− Call 1-800-465-3299.
• In all other countries, contact your IBM reseller or IBM marketing
representative.
For more information or to purchase these services:
• In the U.S., call 1-800-772-2227.
• In Canada, call 1-800-465-7999.
• In all other countries, contact your IBM reseller or IBM marketing
representative.
Warranty and Repair Services
You can upgrade your ThinkPad EasyServ/Customer Carry-in
warranty service or extend the service beyond the warranty period.
Warranty upgrades in the U.S. include:
• Overnight service option
Your warranty provides ThinkPad EasyServ/Carry-in repair
You can also extend your warranty. Warranty and Repair Services
offers a ThinkPad EasyServ Maintenance Agreement.
For more information about warranty upgrades and extensions:
• In the U.S., call 1-800-426-7697.
• In Canada, call 1-800-465-7999.
• In all other countries, contact your IBM reseller or IBM marketing
representative.