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5.2 Various problems and countermeasures
If the following problems occur with any of these devices, consult the respective references for countermeasures.
IMPORTANT
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• After performing countermeasures, if the problem does not go away, contact Konica Minolta technical representatives.
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HINT
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• When an error message has been displayed in the image processing controller, check the error description and countermea-
sures listed in the "Operation Manual" of the image processing controller.
• When using a general-purpose hub or access point, refer to its operation manual.
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5.2.1 DR Detector
Status Error description Corrective actions
The DR Detector does not start
up.
Power does not go on even when the power
switch is pressed for 2 seconds or longer.
The battery might be out. Charge it as follows.
Then, start it.
• Inserting it into the AeroDR Battery Charger
*1
for more than 2 minutes
• Inserting it into the AeroDR Battery Charger2
for more than 6 minutes
• Connecting a wired cable for more than 6
minutes
The DR Detector does not shut
down.
Power does not go o even when the power
switch is pressed for 5 seconds or longer.
It is not possible to shut down while exposing.
Shut down after exposure is ended.
For AeroDR 1417HQ, AeroDR
1417S, AeroDR 1717HQ, AeroDR
1012HQ, AeroDR 2 1417HQ and
AeroDR 2 1417S
• The status LED (green) is lit,
and the busy/error LED (orange)
ashes rapidly.
("Ready" is not displayed on the
image processing controller)
System error is occurring.
If an error is displayed for about 10 minutes or
more, shutdown the DR Detector.
Or, when "Ready" is not displayed on the im-
age processing controller, restart it.
For AeroDR 3 1417HD, AeroDR 3
1717HD and AeroDR 3 1012HQ
• The Information LED (white)
ashes fast displaying the
"E" mark and the Mode LED
(orange) and the Status LED
(orange) light.
("Ready" is not displayed on the
image processing controller)
When the DR Detector is placed
on a smooth surface, the DR
Detector is not stably attached to
the smooth surface.
DR Detector is warped.
If the DR Detector is still warped even
after the detector is placed on a smooth
surface, contact Konica Minolta technical
representatives.
For AeroDR 1417HQ, AeroDR 1417S, AeroDR
1717HQ, AeroDR 1012HQ, AeroDR 2 1417HQ
and AeroDR 2 1417S
• The protective cover is deformed.
Contact Konica Minolta technical
representatives.
For AeroDR 3 1417HD, AeroDR 3 1717HD
and AeroDR 3 1012HQ
• The back board is deformed.
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