Lantronix Spider User Manual

Spider™ and SpiderDuo® KVM-over-IP Device User Guide 131
Appendix F: Technical Support
If you are unable to resolve an issue using the information in this documentation, contact the
following resources.
Technical Support US
Check our online knowledge base or send a question to Technical Support at
http://www.lantronix.com/support
.
Phone: (800) 422-7044
(949) 453-7198
Technical Support Europe, Middle East, Africa
Phone: +33 1 39 30 41 72
Email: mailto:eu_techsupp@lantronix.com or mailto:eu_support@lantronix.com
Firmware downloads, FAQs, and the most up-to-date documentation are available at
http://www.lantronix.com/support
.
When you report a problem, please provide the following information:
 Your name, and your company name, address, and phone number
 Lantronix model number
 Lantronix serial number
 Firmware version
 Description of the problem
 Target computer interface (PS/2 or USB) and video format
 Status of the unit when the problem occurred (please try to include information on user and
network activity at the time of the problem)

Lantronix Spider Specifications

General

Brand	Lantronix
Model	Spider
Category	Network Hardware
Language	English