Lexmark MS810 User Manual

Action Yes No
Step 1
Check if the distance between the defects is equal to any of the following:
• 47.8 mm (1.88 in.)
• 96.8 mm (3.81 in.)
• 28.5 mm (1.12 in.)
Is the distance between the defects equal to one of the listed
measurements?
Go to step 2.
1 Check if the
distance between
the defects is
equal to any of the
following:
• 94.25 mm
(3.71 in.)
• 95.2 mm
(3.75 in.)
2 Take note of the
distance, and then
contact
customer
support at
http://support.le
xmark.com or
your service
representative.
Step 2
Replace the imaging unit, and then resend the print job.
Do the repeating defects still appear?
Contact
customer
support.
The problem is solved.
Shadow images appear on prints
ABCD
ABCD
ABCD
ABCD
Leading edge
Trailing edge
Action Yes No
Step 1
Load paper with the correct paper type and weight in the tray.
Is paper with the correct paper type and weight loaded in the tray?
Go to step 2. Load paper with the
correct paper type and
weight in the tray.
Step 2
From the printer control panel, set the paper type and weight in the Paper
menu to match the paper loaded in the tray.
Is the tray set to the type and weight of the paper loaded?
Go to step 3. Change the paper
loaded in the tray to
match the paper type
and weight specified in
the tray settings.
Troubleshooting 329

Lexmark MS810 Specifications

General

Print Technology	Monochrome Laser
Print Speed	Up to 55 ppm
Print Resolution	1200 x 1200 dpi
Monthly Duty Cycle	Up to 300, 000 pages
Processor Speed	800 MHz
Standard Memory	512 MB
Maximum Memory	2560 MB
Connectivity	USB, Ethernet
Duplex Printing	Standard
Media Types Supported	Card Stock, Envelopes, Labels, Plain Paper, Transparencies
Maximum Paper Size	Legal
Operating System Compatibility	Windows, Mac, Linux
Input Capacity	650 pages (Standard)
Maximum Paper Input	4400 pages