Motorola Moto G User Manual

For Assistance 141
Solution1:ChecktoseeifthephoneisinAirplanemode.
1. AtthetopofthescreendragthestatusbardownwithtwofingerstoseeQuickSettings.
2.
IftheAirplanemodeison ,tapittoturnitoff .
Solution2:Ifthesignalstrengthiconshowsaweakconnection,youmaybeoutofaservicearea
orinalocationsuchasashoppingmallthatdegradesthesignal.
n Waituntilyoumovetoanotherlocationandtryyourcallagain.
Note:IfyouareconnectedtoaWi-Fisignal,youcanuseWi-Fitocommunicatebytextingoremail.
UsecarewhenconnectingtoWi-Fifromsourcesoutsideyourhome.
Solution3:Isdatacommunicationdisabled?Tocheckthatdatacommunicationisenabled:
1. AtthetopofthescreendragthestatusbardownwithtwofingerstoseeQuickSettings.
2.
TapNetwork (networkicon).
Note:Thenetworkicononlyshowssignalstrength.ItdoesnottellyouiftheCellulardataswitchison
oroff.
3. IftheCellular dataswitchisoff,tapittoturniton.
Note:Ifyousetadatalimittokeepwithinyourusageplan,yourphoneturnsoffCellulardatasoyou
avoidoverages.Youcanignoreyoursettingbutyoumaybebilledadditionalcharges.
Issue:Batterylevelgoesdowntooquickly.
Note:Avoidcallswherethesignalisweakasthisusesalotofyourbatterypower.
Solution:UsetheBatterysaversettingstomakeyourbatterylastlonger.Also,formanytipsand
trickstoavoidbatterypowerloss,seeBatterySettingsortapApps >Help .
Formoreinformationortoseethelatestinproductsandservices,visitusonlineat
virginmobileusa.com.
VIRGIN MOBILE ACCOUNT INFORMATION AND
HELP
Findoutaboutmanagingyouraccountonlineandonyourphone,buyingadditionalminutesforyour
plan,andgettinghelp.
FormoreinformationaboutyourVirginMobileaccount,aswellasotherVirginMobileservices,visit
usat:virginmobileusa.com.
Manage Your Account
Accessinformationaboutyouraccount.Youcan:

Motorola Moto G Specifications

General

Pixel density	329 ppi
Display diagonal	4.5 \
Display resolution	1280 x 720 pixels
Native aspect ratio	16:9
Orientation sensor	-
Processor cores	4
Processor model	400
Processor family	Qualcomm Snapdragon
Processor frequency	1.2 GHz
Compatible memory cards	MicroSD (TransFlash)
Internal storage capacity	8 GB
Flash type	LED
Digital zoom	4 x
Front camera type	Single camera
Maximum frame rate	30 fps
Video recording modes	720p
Rear camera resolution (numeric)	5 MP
Front camera resolution (numeric)	1.3 MP
4G standard	LTE
2G standards	EDGE, GPRS, GSM
3G standards	HSPA+, UMTS, WCDMA
SIM card type	MicroSIM
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Bluetooth version	4.0
3G bands supported	850, 1900 MHz
4G bands supported	700, 850, 1700, 1900 MHz
SIM card capability	Single SIM
Mobile network generation	4G
USB connector type	Micro-USB B
Headphone connectivity	3.5 mm
Form factor	Bar
Product color	Black
Platform	Android
App distribution platform	Google Play
Operating system installed	Android 4.4
Subscription type	No subscription
Audio formats supported	AAC, AAC+, AMR-NB, AMR-WB, eAAC+, FLAC, MIDI, MP3, OGG, PCM
Video formats supported	H.263, H.264, MPEG4, VP8
Talk time (3G)	- h
Battery capacity	2070 mAh
Cables included	USB
GSM bands supported	850, 900, 1800, 1900 MHz
UMTS bands supported	850, 900, 1900, 2100 MHz

Weight and Dimensions

Depth	11.6 mm
Width	65.9 mm
Height	129.9 mm
Weight	143 g